FAQs – Nanma Dairy Farm

1. What products does Nanma Dairy Farm offer?

We specialize in natural and organic farming inputs including:

• Cocopeat Compost
• Coco Pith Blocks
• Cow Dung Manure

All products are sourced directly from our farm and processed without any chemicals, ensuring high quality for gardening and agricultural use.

2. Are your products organic and eco-friendly?

Yes, all our products are 100% natural, chemical-free, and eco-friendly. We follow sustainable practices to maintain the purity and nutrient value of our compost and manure.

3. How do I place an order?

You can place your order directly through our website. Simply browse our products, add them to your cart, and proceed to checkout. We support secure online payment options for a smooth shopping experience.

4. What is your shipping and delivery policy?

We ship across India through reliable courier partners. Orders are typically dispatched within 1-2 business days and delivered within 3-7 working days, depending on your location. You will receive tracking details via email or SMS once your order is shipped.

5. Do you offer returns or replacements?

We currently offer replacements only in case of:

• Damaged product received
• Incorrect item delivered

If you face any issues, please contact us within 48 hours of delivery with clear photos and your order number. Note: Since our products are organic in nature, returns are not accepted once the package is opened or used.

6. How can I track my order?

Once your order is shipped, you will receive an SMS/email with the tracking ID and link. You can also log in to your account on our website to track the status of your order under ‘My Orders’.

7. What if I receive a damaged or tampered package?

If your package appears tampered, damaged, or partially filled:

• Do not use the product.
• Take clear pictures of the external packaging and product.
• Contact us immediately at support@nanmadairyfarm.com or call +91-XXXXXXXXXX within 48 hours of delivery.
  We will investigate and initiate a replacement if eligible.

8. Is bulk purchase available?

Yes, we offer bulk ordering for farms, nurseries, and resellers. For bulk pricing or B2B inquiries, please reach out to sales@nanmadairyfarm.com.

9. How can I contact Nanma Dairy Farm for support?

You can reach us via:

• 📧 Email: support@nanmadairyfarm.com
• 📞 Phone: +91-XXXXXXXXXX
• 📝 Or use the Contact Us form on our website for any questions, concerns, or feedback.