Privacy Policy
Last Updated: May 25, 2026
Welcome to Sports Wala – Sports & Toys. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- City, State, and PIN Code
Account Information
- Username
- Encrypted Password
Order Information
- Products Purchased
- Order History
- Payment Status
- Shipping Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Website Usage Analytics
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Deliver products to your preferred address.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our products, website, and customer experience.
- Prevent fraudulent activities.
- Comply with legal obligations.
- Send promotional offers and newsletters (only with your consent).
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or net banking credentials on our servers. Payments are processed securely through trusted third-party payment gateways.
4. Cookies
Our website may use cookies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor traffic.
- Enhance your shopping experience.
You can disable cookies through your browser settings if you prefer.
5. Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Payment gateway providers
- Shipping and courier partners
- Government authorities when required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
7. Your Rights
You have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Update your account details.
- Request deletion of your personal information, subject to legal and business requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Our website is intended for general audiences. Children under the age of 13 should use the website only under the supervision of a parent or guardian.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Sports Wala – Sports & Toys
Address:
St. Faustina's Sports Store
Chembumukku, Kochi – 682021, Kerala, India
Email:
sunnystephen05@gmail.com
Phone:
+91 70345 94157